General

Why the name Cast-A-Way Carbon?

It is time to put the antiquated cast (iron) away and make room for your new carbon steel culinary metalware. Check out the advantages of carbon steel.

Is Carbon Steel chemical free?

Carbon steel is 100% free chemical and non-toxic

Are Cast-A-Way Carbon products compatible on any cooking surface?

Yes, our products are compatible with gas, induction, electric, along with grills, and open fires.

What is the Warranty Policy?

The majority of Cast-A-Way Carbon products carry a lifetime guarantee. Any manufacturing defects affecting the intended use of our products will either be repaired or replaced at Cast-A-Way’s discretion. The lifetime guarantee does not cover normal wear and tear.

For our carbon steel products, rust and changes in appearance are not covered as these issues are prevented through following recommended product care. Changes in appearance should be expected as your product goes through the continued seasoning process.

What is the Return Policy?

Any manufacturing defects affecting the intended use of our products will either be repaired or replaced at Cast-A-Way’s discretion. 

For our carbon steel products, rust and changes in appearance are not covered as these issues are prevented through following recommended product care. Changes in appearance should be expected as your product goes through the continued seasoning process.

Is custom engraving or corporate gifting available?

Yes, please reach out via the Contact Us page to learn more about custom engraving and/or corporate gifting.

Do you sell to retailers or restaurant/hospitality groups?

Yes, please reach out via our Dealer Login/Inquiry page get more information on a partnership.

Product Lifecycle & Care

Why did the pan change colors after intital usage?

It is common for the pre-seasoned grapeseed oil to come off after initial usage, revealing a more metallic color. Don’t be alarmed! The pan is still 100% functional and non-toxic; it simply takes continued use/care to build a thick enough layer of seasoning to create a lasting non-stick coating!

How do I season my pan?

Check out our recommended stove top method of seasoning
on the Seasoning & Care page.

Can I use soap when cleaning?

Soap is safe to use; however it may weaken your seasoning so we recommend re-seasoning after soap washing.

Will Cast-A-Way Carbon products rust?

Yes, just like Cast Iron, if stored wet or in an environment with moisture our products will rust. However, you can scrape off and re-season back to its prime.

Are Cast-A-Way Carbon products dishwasher safe?

Do not use our products in the dishwasher.

Proudly made in the USA with 100% American steel and labor.